POST 17.0/app/utilityswitching/supportcases/list

Description

Gets a list of Support Cases from Property Button

URI Parameters

None.

The Filters to filter on

SupportCasesFilters
Name Description Type Additional information
AgentID

string

None.
ClosedOnly

boolean

None.
ParentCaseID

string

None.

application/json, text/json
Sample: 
{
  "agentID": "sample string 1",
  "closedOnly": true,
  "parentCaseID": "sample string 3"
}

application/xml, text/xml
Sample: 
<SupportCasesFilters xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <AgentID>sample string 1</AgentID>
  <ClosedOnly>true</ClosedOnly>
  <ParentCaseID>sample string 3</ParentCaseID>
</SupportCasesFilters>

application/x-www-form-urlencoded
Sample:

Sample not available.

List(Of TroubleTickets)

Collection of SupportCasesItem
Name Description Type Additional information
ID

string

None.
CaseNumber

string

None.
Subject

string

None.
CreatedDate

date

None.
Status

string

None.
User

string

None.

application/json, text/json
Sample: 
[
  {
    "id": "sample string 1",
    "caseNumber": "sample string 2",
    "subject": "sample string 3",
    "createdDate": "2025-10-28T18:01",
    "status": "sample string 5",
    "user": "sample string 6"
  },
  {
    "id": "sample string 1",
    "caseNumber": "sample string 2",
    "subject": "sample string 3",
    "createdDate": "2025-10-28T18:01",
    "status": "sample string 5",
    "user": "sample string 6"
  }
]

application/xml, text/xml
Sample: 
<ArrayOfSupportCasesItem xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <SupportCasesItem>
    <ID>sample string 1</ID>
    <CaseNumber>sample string 2</CaseNumber>
    <Subject>sample string 3</Subject>
    <CreatedDate>2025-10-28T18:01:57.2271235+00:00</CreatedDate>
    <Status>sample string 5</Status>
    <User>sample string 6</User>
  </SupportCasesItem>
  <SupportCasesItem>
    <ID>sample string 1</ID>
    <CaseNumber>sample string 2</CaseNumber>
    <Subject>sample string 3</Subject>
    <CreatedDate>2025-10-28T18:01:57.2271235+00:00</CreatedDate>
    <Status>sample string 5</Status>
    <User>sample string 6</User>
  </SupportCasesItem>
</ArrayOfSupportCasesItem>